Testimonials
We've dedicated a lot of time and effort to our level of service over the past few years, and it looks from your comments and emails like our improvements have done the trick! We're very proud of the service we offer, so here's some feedback from our customers:
"Thank you very much, I would like to say that I am very impressed with your customer service, I will definately recommend you and buy from you again" A.Walker, 21 Sep 11
"Just simply thankyou! - for excellent service. My boots arrived on time, I just love them" A.Duff, 05 Sept 11
"Very pleased with my purchase" J.Wrenn, 05 Sept 11
" I love my new hoodie, so no doubt I'll be ordering from you again" J.Welsby, 05 Sept 11
"Thank you! They turned up today & I am loving them, tempted now to buy a brown pair!" T.Beana, 02 Sept 11
"Just to let you know I received my jacket yesterday, I am delighted with it!" J.Christie, 02 Sept 11
"I would just like to thank you for your excellent service and speedy delivery, I received my Hunter Boots so quickly, and was so impressed with your service, I will definately recommend you to my friends" M.Beeton, 01 Sept 11
"Just to let you know I got my wellies today, and they are absolutely PERFECT! Thanks again for all your help!" Z.Adden, 19 Aug 11
"We love the wellies from your store" G.Watkins, 9 Aug 11
"I would like to thank you for your assistance..the poncho arrived this morning my daughter is delighted with it" A.Nicolls, 8 Aug 11
"It has arrived today and I'm delighted, many thanks for such good and attentive service" J.Steel, 7 Jul 11
"The fleece arrived today and I'm delighted with it- will definately keep Out of the City on my favourites list" K.Thomas, 23 Jun 11
"Thank you very much for the fantastic service you provided on my first order I placed with yourselves" T.Collar, 20 May 11
"Just a thank you for my recent order, the top and jumpers were great, especially the Joules ones.." R McCarlie, 9 May 11
"Your staff are delightful and extremely helpful and your website is excellent, delivery is so fast, it is a pleasure to purchase from you" N.Carter, 21 Apr 11
"Will certainly be recommending you and using your site again, well done" L.Jolliffe, 12 Apr 11
"Best Customer service I have experienced for some time" J.Mundy, 31 Mar 11
"Great communication and service from Out of the City as always.." B.Lockyer, 21 Mar 11
"Thank you for your super communication and prompt delivery of my coat.." M.Moss, 17 Mar 11
"Thank you, I'm really impressed by the level of customer service Out of the City provides...what a positive experience I've had" N.Carter, 8 Mar 11
"Just to say thank you for my replacement boots...your customer after sales service has been super" D Johnson, 26 Feb 11
"Many Thanks for the speedy depatch of theis item, I have been looking everywhere for a gilet and this one is fantastic" S.Brice, 15 Feb 11
"I wanted to say thank you for an excellent service, it has been fast and efficient and you have kept me up to date all along...." H.Markham, 17 Nov 10
"Just thought I'd let you know that everytime I wear my black Barbour coat, I receive compliments, and I always tell them where I bought it from" K.Norris, 10 Oct 10
"In this day and age when we are all too quick to complain I would like to say thank you for excellent prompt service" C.Craven, 22 Sept 10
"Thank you! my lovely Barbour Jacket arrived today, its just fab, many thanks for the quick service" L Skirrow, 10 Sept 10
"Thanks for such great service, this was my first order...and i couldn't be happier" J.Goligher 11 Aug 10
"Just wanted to say thank you very much for my purchase recently, my joules top and shopping bag are fab..." T.Luv 24 Jul 10
"Your service and delivery is always spot on.." A.Ricioppo, 5 July 10
"My selkirk jacket and breeks arrived very promptly, superb price...highly recommend out of the city" G Warrick, 10 Jun 10
"Thank you so much for despatching my order so quickly! I ordered a Joules Sweatshirt on Thursday and it arrived the next day..." S. Reading, 29 May 10
"Thank you so much for your very quick delivery and great service. Excellent" J Borland 6 May 10
"Big thank you to the team at out of the city, I ordered a joules hoodie and was very impressed with the speedy despatch of my order, and thought it only right to tell you how pleased I am" L Stephens, 2, May 10
"Thank you for sending our Musto Jackets, they arrived this morning, they are gorgeous..." J.Kendrick, 22 Apr 10
"Many thanks for efficient service." J. Banks, 20 Apr 10
"Great service as always." S. Becker, 9 Apr 10
"The quickest turnaround from order to delivery ever. Thanks very much." E. Hallewell, 26 Mar 10
"How impressed I am with your service and aftercare... I will certainly use your company again." M. Webb, 22 Mar 10
"Just a quick email to say THANK YOU! My parcel arrived less than 24 hours after I ordered it - that's a very impressive service and I'll definitely recommend you and use you again. 10 out of 10!" P. McNair, 18 Mar 10
"I just wanted to say thank you and congratulate you on a fantastic service." K. Griffin, 16 Mar 10
"I am extremely pleased with the service that I received, to begin with the postage was free, and I was kept completely up to date with my delivery from the courier service. My coat arrived the next day. One very happy satisfied customer, thank you." V. Marklew, 5 Mar 10
"A huge thank you for the super-swift arrival of my Musto shirt, in less than 24 hours no less... your service is impressive to say the least. It's safe to say you're now top of my Favourites list."G. Shanahan, 24 Feb 10
"Prompt and very polite service." J. McCarthy, 17 Feb 10
"I am very impressed with your customer service and your aftercare... What a joy to find such an honest company nowadays." A. Jackson, 4 Feb 10
"Thanks a million for a great speedy service!" P. Donaghey, 2 Feb 10
"We are delighted with the quality of the products and the superb delivery service." Mr & Mrs Green, 28 Jan 10
"Just to say the Barbour sweater arrived today and to thank you for turning it around so quickly. Your service really puts ***** [a competitor] to shame and I'll be using you from now on."T. Allen, 23 Dec 09
"Many thanks for your prompt and efficient service." S. Wood, 21 Dec 09
"...an extremely high level of commitment to customer service." S. Brady, 14 Dec 09
"A big thank you for the excellent service - super quick delivery, great price and great wellies." J. Jackson, 12 Dec 09
"Just a quick note to say how amazing your operation is. Big thanks!" P. Steggall, 11 Dec 09
"Thanks very much for speedy delivery. Excellent service and I'm sure I will have a happy wife on Christmas Day!" T. Loomes, 8 Dec 09
"Excellent service - I ordered silver wellies yesterday at 11am and have just received them at 11am today. Well done! Thanks."Y. Finch, 2 Dec 09
"Thanks for all my recent purchases. Again your quick delivery and great prices make me come back again and again to buy from your site. Thanks again." V. Robson, 22 Nov 09
"Thank you. Once again an excellent service." J. Van Rossem, 21 Nov 09
"I ordered a hat on Saturday and it arrived today (Tuesday). I'm delighted. Thank you. I've got your website in my favourites." C. Baerselman, 17 Nov 09
"Just to say my complete order arrived this morning. Very impressed with speed of delivery and customer service. Love the wellies and fluffy jumper! Thank you very much." J. Harris, 6 Nov 09
"... thank you very much for your help with my sweatshirt, it came today (very efficient service) and it's perfect, thanks for being considerate and I will recommend you to my friends." D. Simpson, 4 Nov 09
"I would just like to let you know my half price coat arrived today, what a bargain, I am over the moon with it and your service is second to none. Thanks again, no doubt I will be back." V. Upton, 3 Nov 09
"... Great website. Keep up the good service - I look forward to doing more shopping with you in the near future." A. Guscott, 28 Oct 09
"Thank you so much for the speedy dispatch and easy and quick purchasing experience concerning your shopping friendly website." J. Marley, 21 Oct 09
"...just wanted to let you know that I received my boots TODAY - can't believe it - fantastic service. Wearing them with my jammies. Thanks again." P. McKinney, 22 Sept 09
"Thanks for excellent service, delighted." M. Hodkinson, 3 Sept 09
"Just wanted to say thank you for quick and free delivery, boots arrived today, best prices for Chameau wellies anywhere and I looked around a lot... Thank you again." C. Tong, 3 Sept 09
"I just wanted to write and thank you for the speed at which my new Musto jacket arrived! I ordered it on Monday and it was with me on Wednesday morning. That's the third item I have bought from you, and all have arrived with great speed (and been on sale too!). Thanks very much, I will definitely be using your website again." G. Thomson, 28 Aug 09
"What excellent service. Will recommend this site to everyone." S. Dale, 28 Aug 09
"Thank you for the very prompt service. Your ordering procedure on the internet is the best I have used." M. Butcher, 19 Aug 09
"...very pleased, great service!" R. Porter, 30 Jul 09
"...Thank you, arrived this morning, already in use. Fantastic service." L. Denwood, 17 Jul 09
"...a big thank you to your ordering and delivery service... I am very pleased with the fast delivery" J. Balmer, 23 Jun 09
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