Our standard delivery service is free of charge when you spend £50, and just £3.99 on orders under £50.  
Please allow a little longer than normal for your order to arrive at the moment. Most orders are currently being delivered within 7 working days (Monday to Friday, excludes weekend days).
Your order status will show as 'Processing' in My Account until it has been despatched. If your order is likely to be delayed we will email you to let you know.    
We use a number of delivery services including Royal Mail, Parcelforce, DPD and Hermes.
Please note that we cannot deliver to PO Boxes or BFPO addresses.  
Most of our deliveries will require a signature, so wherever possible please ensure that someone is normally available at the delivery address to sign for the goods.
Items are despatched from multiple warehouses, so please be aware that your order may arrive in more than one parcel.


Our delivery service to remote and offshore areas of the UK is charged at £8.99 per order.  
Please refer to the full list of postcodes below, as dictated by our couriers.   
AB31, 33-38, 45, 52-56, BT (all), FK17-21, HS1-9, IM (all), IV1-56, IV63, KA27-28, KW1-17, PA20-49, PA60-78, PA80, PH17-26, PH30-44, PH49-50, PO30-41, TR21-25, ZE1-3. 
Please allow 2-3 days longer for your order to arrive.  


Delivery to the Channel Islands is charged at £12.99 per order. Please allow 2-3 days longer for your order to arrive.
We regret that delivery to the rest of Europe is unavailable at the moment. Orders can be delivered to a UK address only.